Production Time
Personalised items are dispatched within 6-9 business days. Every item is custom made from the heart and well worth the wait! All other products are dispatched within 24 hours. Shipping upgrades do not change production time they only speed up the shipping process.
Returns/ Exchanges
All our items are carefully crafted just for you, so we typically don’t accept returns or exchanges unless the fault is ours. However, we understand the sentiment and importance behind every piece we create. Therefore, if you have an issue or concern, please feel free to contact us immediately and we'll do our best to make you happy!
